On October 19, the "Second SD-WAN Industry Forum" jointly held by the China Communications Standardization Association, the Computing Network Integration Industry and Standards Promotion Committee (CCSA TC621) and the China Academy of Information and Communications Technology was successfully held in Beijing. The forum will publish the results of the previous work on the SD-WAN Industry Map and award the most popular vendors in the industry. Guanglian Century was invited to participate in and discuss key issues of SD-WAN development with big coffee and representatives from all sides of the SD-WAN industry, gather consensus on development and strengthen industrial cooperation.

The importance of SD-WAN

With the comprehensive acceleration of China's industrial digital transformation, as the core technology and innovative network application in the field of computing and network convergence, SD-WAN has become a key link to help build a "computing application + end + network + cloud", supporting the network development needs of software-defined resources, internal network security, integrated service application, and computing power on demand. It is an important means of digital transformation in vertical industries.
At present, SD-WAN has entered the 2.0 era, becoming a key base for computing network convergence, enabling vertical industry business innovation and application landing. SD-WAN continues to move forward, the scale of the industry is growing rapidly, the industry is more active, and the new direction and new applications are constantly forming.
As an excellent SD-WAN MSP service provider attended the forum, Liu Chao, product director of Optical Union, delivered a keynote speech titled "See the Truth in the details: Consolidating SD-WAN Services", deeply analyzed the industry trend of SD-WAN industry, and shared the service innovation and landing practice of Optical Union SD-WAN solutions.

Extend service boundaries based on SD-WAN

Liu Chao shared that with the rapid development of technology and the rapid popularization of software-defined technology, the customer's branch network has evolved rapidly from the traditional dedicated line or MV networking to SD-WAN networking, and the controller has managed the branch equipment, built the branch to branch, branch to headquarters network, and achieved the management and visibility, helping customers to reduce costs, increase efficiency and improve quality. However, the controller did not stop here, and continued to extend to the branch Intranet, public cloud, and security fields to expand its scope of management, which is more and more in line with the concept of SASE. The company has also closely followed the development of technology, built its own cloud network security integration solutions, and expanded its service boundaries from WAN to LAN and security fields to meet customers' all-round service needs for network security in the cloud era.

How to tamp SD-WAN services

Liu Chao mentioned four aspects of the service for consolidating SD-WAN: First, customer first, help customers succeed, long-term customer service concept; Second, multi-dimensional construction of service capability and operation and maintenance index system process to control the overall service level of SD-WAN, which includes 32 indicators related to the four dimensions of infrastructure capability, platform operation and maintenance capability, application awareness capability, and multiple service capability, and 17 service contacts. Are required to fully comply with ISO20000, 27001, 9001, TL9000 service standards, and involves pre-sale, sale, after-sales and other links; Third, through the system tools to ensure service standards and specifications, set up an uninterrupted 7*24 hours monitoring operation and maintenance system to quickly discover network link failures and equipment quality conditions, and set up multi-channel, multi-dimensional, decentralization and domain, multi-channel to obtain alarm notifications; 4. Quick response and timely solution of problems; Finally, through the technical means of AI empowerment, Optical link is applied to the field of network operation and maintenance. Through AI empowerment, network automation and intelligence can be realized, manual intervention and human error can be reduced, operation and maintenance efficiency can be improved, operation and maintenance costs can be reduced, and customer experience can be guaranteed.

The service advantage of light union century

As an excellent MSP management service provider, the company has three major resource advantages: First, the resource service capability, the company has deployed 208 POP nodes in 300+ cities around the world fiber backbone resource network, to achieve domestic 10ms, overseas 20ms millisecond access, network availability guarantee of 99.99%; Second, technical service ability, according to customer needs, quickly plan the network architecture of the enterprise, and formulate network solutions for network service related problems, Guanglian century has set up 2100 service points around the world, and can quickly arrange project implementation and complete delivery within 10 days; Third, network security operation and maintenance capabilities, optical link set up a global NOC+SOC center, 7*24 hours real-time monitoring of network operation and maintenance, to provide rapid response and troubleshooting services.
Through the above service capabilities, the company has built a solid service base, including two capability platforms of basic service and customer service. In the past 20 years, with its global backbone network resource advantages, technical capabilities of rapid design and project delivery and intelligent operation and maintenance service capabilities, it has empowered large customers in various industries, directly hit the network pain points of enterprises, and constantly improve the service level. To achieve professional, standardized and intelligent overall network services, provide enterprise customers with the best network experience, and improve enterprise network utilization efficiency.

SD-WAN "Industry Favorite Vendor" award

At the same time, the conference also held the SD-WAN Industry Graph results release and SD-WAN "Most popular industry manufacturers" award ceremony, in order to recognize the SD-WAN industry development with excellent service capabilities to make typical cases and outstanding contributions to the industry.
With excellent technology research and development strength, excellent enterprise network services and perfect customer operation and maintenance service management system, the company tailor-made intelligent network solutions for enterprises in various industries, helped enterprise customers accelerate the service results of digital innovation, and won the "Most popular industry manufacturers" award.

In the new era, we will continue to increase R&D investment, upgrade SD-WAN product solutions, and improve service levels. We will continue to strive for the digital transformation of the industry, and let industry customers feel the ingenuity of service and network quality through the power of network services.