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7x24x365 24-hour operation and maintenance
AI enables real-time monitoring system, NOC second level response system and professional engineer team to monitor around the clock to ensure customer network availability.
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One-on-one online support
24-weather Monitoring & after-sales service, active response to faults, one-on-one follow-up by engineers, guiding problem positioning and handling.
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Provide local on-site services to support
Customer problem location and repair, as well as on-site services such as hardware replacement of faulty equipment.
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Regular network analysis reports
Provide detailed traffic detection reports quarterly, regularly report network health, and network usage at a glance.
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